Insurance Claims Specialist
1 month ago
Job Summary
The Insurance Verification Specialist is responsible for assisting established Josselyn clients with any changes to their insurance by obtaining client's complete and accurate patient demographic, financial information, and insurance eligibility and/or verification, as well as assist in front desk coverage as needed.
Key Responsibilities
- Verify insurance eligibility for Medicaid and Private insurance clients.
- Monitor and respond to insurance verification emails from clients and clinicians.
- Communicate with clients regarding deductible and copay information.
- Assist clients with self-pay rates based on Josselyn's sliding fee scale.
- Provide information to clients regarding deductibles and copays.
- Reverify private insurance and Medicare clients every 90 days.
- Assist the front desk with same-day verification of new client insurances.
- Learn Front Desk Policies to assist as backup when needed.
Requirements
- 2+ years of experience as an Insurance Verification Specialist or in a medical billing role is required - preferably in Healthcare.
- Strong knowledge of insurance benefits and insurance terminology - Mental Health experience is a plus.
- Highly detail-oriented.
- Ability to manage multiple projects concurrently.
- Excellent analytical and problem-solving skills.
- Excellent communication skills both written and verbal, and internal personal skills.
- Demonstrated ability to learn Agency billing software.
- Proficient in Microsoft Word and Excel.
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