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Keyholder (Part-Time) - Customer Service Expert

2 months ago


Santa Clara, California, United States REISS Full time

About the Role

As a Part-Time Keyholder at REISS, you will be responsible for delivering exceptional customer service and supporting our management team to achieve sales and operational goals in a premium retail environment.

About You

  • You will have experience in a customer-facing role, ideally in a luxury retail setting, where you can leverage your excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • You will be motivated, focused, and driven to achieve individual and team goals, with a strong ability to work under pressure and adapt to changing situations.
  • You will be a team player who is passionate about delivering a premium customer experience and promoting the REISS brand.
  • You will have a strong understanding of the retail industry and be able to communicate effectively with customers, team members, and management.

About the Job

  • You will be responsible for delivering a tailored customer service experience, providing in-depth knowledge of the REISS brand and products, and communicating effectively with customers and colleagues.
  • You will maintain visual standards and act as a REISS Brand Ambassador, promoting the brand and its values.
  • You will work closely with the management team to achieve sales and operational goals, and contribute to the success of the store.

About What We Offer

  • You will receive business wear and a generous employee discount.
  • You will be part of a company that values its employees and offers a range of health and wellbeing perks.
  • You will have the opportunity to develop your skills and career in a dynamic and fast-paced retail environment.