Ski Retail Associate

1 month ago

Seattle, Washington, United States evo Full time
About the Role

evo is seeking a Seasonal Ski Retail Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, working with a motivated team to elevate guest experiences, and contributing to the store's success through customer service, community engagement, and friendly customer experiences.

Key Responsibilities
  • Work with a motivated team to deliver exceptional customer service and exceed expectations in all situations.
  • Consistently seek to improve personal product knowledge to provide customers with unbiased advice during gear selection.
  • Attend all in-store meetings and trainings relevant to your departments.
  • Listen to guests to determine and meet the specific needs of each customer with kindness and honesty.
  • Thoroughly learn and understand our systems, policies, and procedures.
  • Merchandise the store during downtimes: folding, hanging, stocking, receiving, cleaning, organizing.
  • At times, all positions may be working as our greeter/host, ringing up customers on the POS, as well as processing and receiving incoming replenishment.
  • Using our STOKED customer service framework, every associate will manage greeting and answering all questions in the department they are currently assisting.
  • All seasonal associates must be able to contribute to 2 of our 3 key areas in winter being Ski, Snowboard, and Softgoods (Helmets, Goggles, Tech Wear).
Requirements
  • Work well in a team atmosphere and be self-motivated to deliver quality work.
  • Ability to effectively multitask in a high-energy, fast-paced omni-channel retail environment.
  • Comfortable engaging with guests to ensure a welcoming environment for all.
  • Honest communicator who welcomes the exchange of direct feedback.
  • Reliable and able to work full-day shifts, weekdays and weekends.
  • Must be available to work during the holidays with no planned vacations.
  • Experience in the outdoor industry is a plus, but we are happy to train the right candidates.
  • Embody, honor, and live our core values: The Great 8.
What We Offer
  • Discount on products we sell.
  • Pro deals through most brands we carry.
  • Paid Volunteer Time Off.
  • Paid Sick Time.
  • Charitable giving match.
  • Employee Assistance Program.
  • Access to Employee Resource Groups.

evo is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities, and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained, and promoted without regard to sex, sexual orientation, race, religion, marital or military status, age, national origin, color, the presence of any mental, physical, or sensory disability, genetic information, gender identity, political ideology, or any other basis prohibited by law.

The base wage for this role ranges from $19.97 to $25.59. Where you land in that range depends on your skills and experience, and we also factor in internal pay equity. While the full range is listed for this role, we rarely hire at the top of the range, leaving room for professional and financial growth in role.

At evo, we continually evolve our pay process and total rewards offerings to ensure pay is fair and easy to understand. While every individual's needs are unique, we are proud to offer a benefits package that has been carefully curated to support both your personal life and professional aspirations.

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