Customer Service Representative

23 hours ago


Alexandria, Louisiana, United States Roses Discount Stores Full time
Job Description:

We are seeking a highly skilled Customer Service Representative to join our team at Roses Discount Stores.

About the Role:

This is an exciting opportunity for a customer-focused individual to provide exceptional service to our customers. As a Store Associate - Customer Experience, you will be responsible for creating a positive and welcoming environment in our store.

Key Responsibilities:

  • Providing excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assisting customers with merchandise selection, processing transactions, and handling returns/exchanges.
  • Maintaining a clean and organized store environment, including stocking shelves, recovering merchandise, and unloading trucks.
  • Working effectively as part of a team to achieve sales goals and maintain a high level of customer satisfaction.

Requirements:

  • Prior experience in retail or customer service is preferred, but not required.
  • Ability to lift up to 40lbs (and occasionally, up to 55lbs) from floor level to above shoulder height.
  • Excellent communication and problem-solving skills, with a strong focus on customer satisfaction.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

What We Offer:

  • A competitive hourly rate: $15.50 per hour, based on your location and experience.
  • A comprehensive training program to help you succeed in your role.


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