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Residential Sales Specialist
2 months ago
About the Role
We are seeking a highly motivated and results-driven Residential Sales Specialist to join our team at WesternExterminator. As a key member of our sales team, you will be responsible for selling our residential pest management services and products to new and existing customers, while maintaining a customer-focused service to grow the business.
Key Responsibilities
- Assess customers' needs by performing a needs analysis based on customer concerns using expert knowledge of our products and services.
- Visually inspect homes and businesses for pests, pest harborage, pest entries, etc.
- Sell pest control solutions for residential customers based on assessment findings.
- Collaborate with our customer service center, Inside Sales department, and technicians for increased opportunities.
- Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement.
- Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.
- Complete home diagrams using our sales CRM and provide to ensure clear understanding of customer home and possible challenges.
- Follow up on past proposals to close sales opportunities.
- Provide expert knowledge to new service installations to ensure the job is completed satisfactorily.
- Complete daily activities and sales performance using our company sales CRM.
Requirements
- High school diploma or equivalent.
- Prefer Associate's or Technical degree.
- Pest industry certifications a plus.
- Must have 1 or more years of sales or pest technician experience.
- Prefer 1-2 years of experience in pest control sales and 2 or more years in a customer service role.
- Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentations with additional follow-ups.
- Must have a valid driver's license.
- Must have a driving record with no motor vehicle violations within the last year.
- Travel up to 100% of time within assigned territory(s).
- Must pass pre-employment background screen.
Compensation and Benefits
Base pay range: $15.87-$28.27/hour.
Annual Total Earning Potential after initial training period: $108,400/year.
In addition to the base pay, a colleague working in this role who has completed training may be eligible to earn additional monetary compensation, including overtime, incentive, and/or commission pay. Total annual earning potential may vary based on performance, assigned routes, and achieving Key Performance Indicators (KPIs).
Why Choose WesternExterminator?
A career with WesternExterminator can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Total Rewards Program
- Multiple avenues to grow your career.
- Training and development programs available.
- Tuition Reimbursement benefits (for FT colleagues).
Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.
Savings and Retirement
- 401(k) retirement plan with company-matching contributions.
Work-Life Balance
- Vacation days & sick days.
- Company-paid holidays & floating holidays.
- A company mindset that prioritizes health, safety, and flexibility.