Customer Service Representative

1 month ago


Chesterfield, United States Chesterfield County, VA Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our Police Department team. As a key member of our staff, you will provide exceptional customer service and administrative support to the public and department personnel.

Key Responsibilities
  • Provide customer service and administrative support to the public and department personnel
  • Process subpoenas and freedom of information act requests
  • Compose and type various correspondence
  • Answer and screen telephone calls
  • Accept and account for monies received
  • Complete requisitions and maintain records
  • File and respond to mail
  • Perform checks through the Virginia Criminal Information Network and National Crime Information Center
Requirements
  • High school diploma or GED
  • Three years of customer service experience, preferably in the criminal justice field
  • Knowledge of office administrative duties
  • Proficient in Microsoft Office programs
  • Excellent oral and written communication skills and multi-tasking ability
What We Offer

This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion.



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