Application Support Specialist
23 hours ago
We are seeking a highly skilled Application Support Specialist to join our team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and want to make a meaningful contribution to the success of Medpace.
Job SummaryThe successful candidate will be responsible for providing timely and accurate support for ClinTrak applications and other supported systems, acting as a liaison between end-users and application development teams, developing approaches for the use of ClinTrak applications and other supported systems, and providing system trainings and demos to Medpace users.
Responsibilities- Provide timely and accurate support of ClinTrak applications and other supported applications for internal and external users;
- Act as a liaison between end-users and application development teams while maintaining the interests of end-users;
- Develop and implement approaches for the use of ClinTrak applications and other supported systems as they apply to individual users and study teams;
- Provide system Trainings/Demo to Medpace users; and
- Perform other support-related tasks to meet company objectives.
- Bachelor's degree and 1 year of industry-related experience;
- Strong organizational skills, very detail-oriented, flexible, with strong communication skills;
- Knowledge of Microsoft Windows operating systems;
- Ability to work in a team environment; and
- Experience in Microsoft Office (Excel, Access), and other database system experience preferred.
- Cincinnati Campus Overview;
- Flexible work environment;
- Competitive PTO packages, starting at 20+ days;
- Competitive compensation and benefits package;
- Company-sponsored employee appreciation events;
- Employee health and wellness initiatives;
- Community involvement with local nonprofit organizations;
- Discounts on local sports games, fitness gyms, and attractions;
- Modern, eco-friendly campus with an on-site fitness center;
- Structured career paths with opportunities for professional growth;
- Discounted tuition for UC online programs.
We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience, plus a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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