Senior Claims Resolution Specialist
3 weeks ago
We are seeking a highly skilled Senior Resolution Manager to join our team at Gallagher Bassett. As a key member of our claims team, you will be responsible for investigating, evaluating, and settling complex claims with minimal supervision.
Key Responsibilities:
- Investigate and evaluate complex claims, including determining coverage, liability, and damages
- Set proper reserves and exercise judgment and decision-making to analyze claims exposure and determine the proper course of action
- Interact extensively with various parties involved in the claim process, including clients, claimants, and other stakeholders
- Communicate clearly and concisely, presenting action plans and responding to client questions
- Process claims in accordance with clients' and corporate policies, procedures, and best practices
Requirements:
- High school diploma and 5 years of related claims experience
- Appropriately licensed and/or certified in all states in which claims are being handled
- Extensive knowledge of accepted industry standards and practices
- Computer experience with related claims and business software
Preferred Qualifications:
- Bachelor's degree
- Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, and effectively communicate verbally and in writing
We offer a competitive salary, great teams, and exciting career opportunities, as well as a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.
We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. Gallagher is an equal opportunity employer and prohibits any form of discrimination based on protected characteristics.
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