Senior Claims Resolution Specialist

3 weeks ago


Fort Worth, Texas, United States Gallagher Full time
About the Role

We are seeking a highly skilled Senior Resolution Manager to join our team at Gallagher Bassett. As a key member of our claims team, you will be responsible for investigating, evaluating, and settling complex claims with minimal supervision.

Key Responsibilities:

  • Investigate and evaluate complex claims, including determining coverage, liability, and damages
  • Set proper reserves and exercise judgment and decision-making to analyze claims exposure and determine the proper course of action
  • Interact extensively with various parties involved in the claim process, including clients, claimants, and other stakeholders
  • Communicate clearly and concisely, presenting action plans and responding to client questions
  • Process claims in accordance with clients' and corporate policies, procedures, and best practices

Requirements:

  • High school diploma and 5 years of related claims experience
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Extensive knowledge of accepted industry standards and practices
  • Computer experience with related claims and business software

Preferred Qualifications:

  • Bachelor's degree
  • Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, and effectively communicate verbally and in writing

We offer a competitive salary, great teams, and exciting career opportunities, as well as a wide range of benefits, including medical/dental/vision plans, life and accident insurance, 401(K) and Roth options, tax-advantaged accounts, educational expense reimbursement, paid parental leave, and more.

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. Gallagher is an equal opportunity employer and prohibits any form of discrimination based on protected characteristics.



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