Customer Service Specialist

6 days ago


Torrance, California, United States King's Hawaiian Full time
King's Hawaiian Bakery Team Member

We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families.

Job Requirements:
  • Greet customers with Aloha spirit and provide exceptional customer service skills.
  • Taking orders with the ability to explain dishes and bakery items in a clear and concise manner.
  • Answer phones and take orders using excellent communication skills.
  • Identify customer issues or complaints and report to management.
  • Operate cash register following sales and cash handling procedures.
  • Balance the register at end of each shift and advise management when guests request cash refunds or credits for returned merchandise.
  • Follow all sanitation guidelines as prescribed by the health department.
  • Assist in bakery and kitchen departments as needed.
Compensation:

$16.00 per hour + tips

What We Offer:
  • A substance-free work environment
  • The opportunity to be part of a dynamic team that values diversity and inclusion
  • Ongoing training and development opportunities
About Us:

King's Hawaiian is an equal opportunity employer committed to creating an inclusive environment for all employees.



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