Security Officer I

6 days ago

Des Moines, Iowa, United States Edmundson Art Foundation dba Des Moines Art Center Full time
Job Summary

The Security Officer I is a key member of the Edmundson Art Foundation dba Des Moines Art Center team, responsible for safeguarding and protecting all assets, personnel, students, visitors, and guests to its facilities. This role requires a unique blend of security expertise and customer service skills, ensuring a safe and welcoming environment for all.

Key Responsibilities
  • Asset Protection
    • Provide security for galleries, public spaces, studios, meeting rooms, offices, storage areas, and traffic corridors.
    • Maintain situational awareness at all times to mitigate vulnerabilities and prevent persons from removing, vandalizing, stealing, or destroying work of art or other museum property.
    • Monitor artwork and galleries in assigned areas of responsibility for condition changes of any kind and report inconsistencies and potentially harmful conditions to the Director of Security and Visitor Experience or a Lead Officer.
  • Customer Service
    • Respectfully remind/inform visitors of rules, regulations, and proper conduct while in the museum.
    • Generate excitement about and interest in the Art Center by providing visitors with information on the Art Center, its programs, and activities.
    • Uphold the Art Center's commitment to inclusivity and accessibility.
Requirements
  • Education and Experience
    • No specific education or experience requirements.
  • Skills and Abilities
    • Dependability, flexibility, and adaptability in a dynamically moving and event-driven environment.
    • Ability to focus on solving conflict, not blaming; maintaining confidentiality; listening to others without interrupting; keeping emotions under control and remaining open to others' ideas and trying new things.
    • Must be able to solve problems and respond quickly and calmly in stressful situations.
    • Must be consistently at work and on time; ensuring work responsibilities are covered when absent and arriving to meetings and appointments on time.
    • Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process and makes timely decisions.
    • Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives and supports everyone's efforts to succeed.
    • Ability to understand and effectively communicate verbally, and with appropriate body language.
  • Physical Factors
    • Sitting/Standing/Walking: Approximately 95% of time is spent standing or moving around work areas. Balance of times (approximately 5%) is spent seated.
    • Speaking/Hearing: Clear dictation is required for activities which demand detailed or important instructions spoken to others accurately, clearly, or quickly. Adequate hearing is necessary for effective communication with visitors.
    • Vision: Corrected vision close to 20/20 is necessary to inspect artwork and gallery conditions.
    • Lifting/Carrying/Pushing/Pulling: The ability to lift and carry weights that may exceed 20 pounds.
    • Stooping/Kneeling: The ability to stoop and kneel is necessary for performing inspections.
    • Reaching/Handling: Good manual dexterity is necessary for radio use and handling of keys and doors.
Working Conditions
  • This position will routinely require a schedule of 25-27 hours per week.
  • Dress code: Security staff must be neat, clean, and well-groomed. Black pants, black shoes, black cardigan, clothing that is color pattern-free, knee-length shorts or knee-length skirts with black tights are acceptable attire. No exposed midriffs or see-through garments. Security staff is issued Des Moines Art Center shirts to be worn while on duty.
  • Most often, work is inside, in a climate-controlled environment with light background noise. Shift times may vary to meet the museum's requirement to staff the facilities during open hours and to staff private events.
  • Work requires long periods of sustained standing.

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