Assistant General Manager

5 days ago

Fort Worth, Texas, United States Backwoods Retail Full time

**Job Summary:**

We are seeking an experienced Assistant General Manager to join our team at Backwoods Retail. As a key member of our management team, you will be responsible for the overall store management at our Flagship Fort Worth store.

**Key Responsibilities:**

  • Assist the General Manager in developing community relationships through personal and social media interaction, events participation, charity involvement, clinic and seminar development/execution, and other creative means.
  • Ensure high levels of customer satisfaction through excellent service.
  • Maintain outstanding store conditions and visual merchandising standards.
  • Evaluate associate performance and identify hiring and training needs.
  • Monitor operating costs, budgets, and resources.
  • Help with associate and customer complaint resolution.
  • Propose innovative ideas to increase market share, reduce costs, and enhance the customer shopping experience.
  • Maintain inventory and display integrity by monitoring item quantities, accurately shipping and receiving freight, stocking items to fixtures, and managing backstock.
  • Daily web order fulfillment, including picking, packing, and shipping orders accurately and timely.
  • Help with asset protection, including enforcing security measures and prioritizing shrink reduction.
  • Assist the Store Manager in developing community relations through personal and social media interaction, events participation, charity involvement, clinic and seminar development, and execution.

**Requirements:**

  • Proven experience in retail management or a similar position.
  • Inventory management skills.
  • Shipping and receiving experience.
  • First consideration will be given to experienced managerial candidates who have demonstrable outdoor hiking, trekking, and camping experience, and understand the gear associated with those activities.
  • Superior communication and interpersonal skills.
  • Strong organizational and operational skills.
  • A minimum college Associate Degree or equivalent work experience.

**What We Offer:**

We value our customers and have always strived to provide the best customer service in the industry. We value innovation, technology, and personal relationships. We believe in having fun, taking ownership of our well-being, customer expectations, putting social responsibility into action, and integrity.

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