Customer Service Representative

2 weeks ago


WilkesBarre, Pennsylvania, United States Ollie's Bargain Outlet, Inc. Full time

Customer Service Associate Role

Ollie's Bargain Outlet is seeking a skilled Customer Service Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Greet and acknowledge every customer as they enter and exit the store, as well as when they approach the front end.
  • Accurately and efficiently operate the register to process customer transactions.
  • Approve refunds for other associates up to a specified dollar amount.
  • Assist with training new sales associates to ensure a smooth onboarding process.

What We Offer:

Ollie's Bargain Outlet offers a dynamic and fast-paced work environment with opportunities for growth and development. As a Customer Service Associate, you will be part of a team that is dedicated to providing exceptional customer service and driving sales growth.



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