Sales Associate

2 weeks ago


Acton, Massachusetts, United States Ascena Full time
About Us

We are a leading fashion retailer dedicated to empowering women to find their authentic self-expression. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and stylish.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Provide outstanding customer service by anticipating and exceeding client needs, adhering to our service experience standards, and building strong relationships with clients.
  • Drive sales by consistently meeting or exceeding divisional, store, and individual financial and credit goals, while contributing to the store's overall goals.
  • Maintain a safe and well-maintained store environment, adhering to Loss Prevention practices, and reporting potential incidents to ensure shortage control and protect company assets.
  • Participate in and assist with the preparation for the store's inventory, and follow all ANN INC. operational guidelines, processes, and procedures.
  • Communicate effectively with store management, store team, and external clients, and build collaborative and productive relationships by sharing ideas, treating others fairly, and valuing differences.
Requirements
  • High School Diploma or GED
  • Minimum one year sales associate or relevant experience in the services industry with proven results
  • Ability to function as a role model, ensuring that the client remains the top priority, and takes initiative to build a loyal client base
  • Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines
  • Ability to handle cash and provide change without error
  • Remains flexible in scheduling that meets the needs of the business
  • Ability to lift and carry up to 20 pounds occasionally, and maneuver effectively around sales floor and stock room

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