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Frontline Customer Service Associate

2 months ago

Boca Raton, Florida, United States The Great Greek Mediterranean Grill Full time

Position Overview:

The Frontline Customer Service Associate serves as the primary point of contact for guests at The Great Greek Mediterranean Grill. This role requires a personable and engaging individual who can create a welcoming atmosphere for every visitor. Responsibilities include greeting patrons upon arrival, assisting them through the ordering process, and effectively promoting menu offerings. Proficiency in utilizing ordering systems to ensure accurate transactions is essential. The ideal candidate must demonstrate strong communication skills and maintain professionalism in a dynamic environment.

Key Responsibilities:

  • Welcome all customers warmly
  • Handle cash and credit transactions with precision
  • Accurately take and confirm orders with customers
  • Prepare the dining area for service and assist in closing procedures
  • Manage phone inquiries and take orders as per company guidelines
  • Guide customers within the restaurant
  • Assist in maintaining cleanliness during service
  • Ensure a sanitary workspace in compliance with health regulations
  • Support opening and closing tasks, including restocking supplies
  • Exude friendliness and politeness at all times
  • Assist in food presentation and service when possible
  • Effectively communicate menu details and make recommendations

Qualifications:

Minimum age requirement: 18 years

  • Ability to follow directions accurately and efficiently
  • Capability to thrive under pressure in a fast-paced setting
  • Reliable means of transportation
  • Physical ability to lift at least 20 lbs

Educational Requirements:

  • No formal education required

Work Schedule and Compensation:

  • Part-time, hourly position
  • Flexible hours ranging from 10 to 40 hours per week

About The Great Greek Mediterranean Grill:

The Great Greek Mediterranean Grill was established by two restaurateurs with a rich heritage in the food and hospitality industry, boasting over 30 years of experience.

Like many who cherish exceptional cuisine, their fondest childhood memories revolve around shared meals with loved ones, crafted with care and passion.

This cherished tradition continues today, with time-honored recipes passed down through generations, all served with the warmth of genuine Mediterranean hospitality.

As part of The Great Greek Family, you will experience a vibrant and fast-paced work environment within one of the most rapidly expanding franchises in the nation.


Compensation:
$15.00 per hour

The Great Greek Mediterranean Grill is a fast-casual dining concept offering authentic Greek dishes, prepared to order with the finest ingredients and exceptional service.

We have expanded our dining area to accommodate more guests, ensuring a welcoming atmosphere filled with friendly faces and attentive service.