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Case Manager

2 months ago

Mesa, Arizona, United States MIND 24-7 Full time
Job Summary

MIND 24-7 is a leading provider of behavioral health care services, offering accessible and immediate walk-in mental health facilities that are open 24 hours a day. We are seeking a highly skilled Case Manager to join our multidisciplinary clinical team.

Key Responsibilities
  • Coordinate care activities and follow up with clients to ensure their goals and objectives are met.
  • Communicate effectively with the clinical team to ensure seamless service delivery.
  • Develop and implement individualized treatment plans to address clients' social determinant needs.
  • Provide education and advocacy to clients and their families to ensure they receive the necessary services.
  • Collaborate with the clinical team to identify and address any barriers to care.
  • Document all necessary information to ensure accurate and timely billing.
Requirements
  • High School Diploma or equivalent and 4 years of behavioral health experience.
  • Associate degree in Psychology or related field and 1 year of behavioral health experience.
  • Bachelor's Degree in Psychology or related field.
  • Level 1 Fingerprint Clearance Card, or ability to obtain upon hire.
Preferred Qualifications
  • Master's Degree in social work or counseling.
  • Associate license of LAC, LMSW, or equivalent with the state of Arizona.
Work Environment
  • Typical medical office environment.
  • This role routinely uses standard office equipment such as computers, phones, and photocopiers.
  • Travel to company and each clinic location as may be necessary.
Competencies
  • Interpersonal Skills – able to keep emotions under control and navigate situations with composure.
  • Integrity – communicates accurate, factual information openly.
  • Professionalism – demonstrates a desire to build and maintain a reputation as a professional.
  • Initiative – takes charge and shows a willingness to get things done.
  • Dependability & Reliability – inspires full confidence from co-workers and leadership.
  • Willingness to Learn – exhibits a desire to acquire new knowledge and develop.
  • Resilience – cultivates a belief in the ability to cope with any problem or issue.