MS Supervisor

We are seeking a highly skilled and experienced Teller Supervisor to join our team at Self-Help Federal Credit Union. As a key member of our branch operations team, you will be responsible for ensuring the smooth day-to-day operations of our branch, providing exceptional member service, and supporting the growth and development of our staff.

• Branch Operations: Assist in ensuring the branch is properly staffed and effective, complete branch self-assessments, and participate in performance and accountability sessions with MSR staff.
• Member Servicing: Explain services to potential members, actively support business development activities, and perform other duties as assigned.

• English/Spanish fluency strongly preferred
• Associate's degree or equivalent combination of education and/or experience of Two (2) to three (3) years of banking or retail experience including one (1) year of leadership experience
• May be required to travel to cover other branches
• Prior sales or sales management experience in a financial institution, retail or service industry preferred
• Keen attention to detail, ability to effectively organize and prioritize work

We are a not-for-profit financial cooperative dedicated to providing financial services to our members while promoting economic justice and self-sufficiency in low-income communities. We are committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.