Wholesale Auto Parts Counter Representative

6 days ago


Bangor, Maine, United States B & L Auto Parts Powered By Parts Authority Full time
About Us

We are a rapidly expanding company with a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application. Our catalog of over 3 million parts covering more than 125 million applications ensures our customer partners receive the parts they want, when they want them.


">Your Role

As an Auto Parts Counter Professional, your primary responsibility will be to interact with customers, understand their needs, and provide solutions. You will work closely with other team members to achieve sales goals and build strong relationships with existing customers.

  • Build and maintain productive, long lasting relationships with existing customers
  • Get the Sale -close sales to achieve goals
  • Work with customers in a professional, courteous manner
  • Become familiar with customers and their needs
  • Locate parts that are difficult to find and negotiate with vendors to ensure the best deal
  • Accurately quote parts to customers
  • Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts
  • Track lost sales
  • Promote company specials
  • Assist another counterman when necessary
  • Foster and qualify new sales opportunities with new and existing customers
  • Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs.

">Benefits and Salary

We offer a competitive salary of $18.00/hour and a comprehensive benefits package including medical coverage, pharmacy coverage, dental coverage, vision coverage, basic life insurance, AD&D, short-term disability coverage, voluntary short-term disability coverage, voluntary long-term disability coverage, flexible spending account, commuter expense reimbursement account, health savings account, health reimbursement account, accident insurance, critical illness insurance, hospital indemnity insurance, ID theft insurance, legal plan insurance, pet insurance, employee assistance program, paid holidays, sick and vacation time, profit-sharing/401(k) plan, and employee discounts on merchandise.

  • Minimum 3 years experience in counter sales in a highly competitive market; prior success selling wholesale auto parts particularly in aftermarket industry preferred,
  • Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skills.leave the Customer Satisfied.
  • Existing customer base a plus
  • Excellent negotiation, interpersonal and communication skills (both written and verbal)
  • Knowledgeable and Passionate about exceptional customer service and exceeding sales goals
  • Ability to build and maintain lasting business relationships
  • General automotive knowledge preferred
  • Results focused, producer, closer, committed to growth
  • Experience with POS system a plus
  • Proficient in MS Office applications, specifically MS Word and Excel preferred
  • Time management and organizational skills
  • Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus
  • Ability to act and operate independently to accomplish objectives
  • Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a can-do / seize-the-day type attitude, tenacity in pursuit of goals.


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