Field Service Technician

3 days ago

Nashville, Tennessee, United States National Carwash Solutions Full time
Job Title: Field Service Technician

Job Summary:

National Carwash Solutions is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing preventive maintenance, repairing equipment, and installing replacement parts related to NCS vehicle wash equipment and accessories.

Key Responsibilities:

  • Perform service work on vehicle wash equipment and accessories, including troubleshooting electrical, electronic, and mechanical problems.
  • Replace, repair, or adjust parts and systems as necessary.
  • Inspect, calibrate, and check all chemicals.
  • Run equipment through cycles to ensure the complete system is functioning properly.
  • Advise customers of necessary service work and make recommendations for replacement of worn or damaged parts, systems, etc.
  • Inspect equipment to ensure proper function.
  • Provide information and training to customers regarding proper operation and general maintenance of equipment.
  • Develop and maintain good rapport with customers, striving to provide exceptional service and ensure customer satisfaction.
  • Deliver parts or supplies to customers.
  • Complete work orders, expense reports, and daily and weekly time logs.
  • Maintain up-to-date knowledge of equipment changes or modifications through various resources, including training seminars, maintenance manuals, and service bulletins.
  • Maintain proper inventory of parts on service vehicles and in warehouses; report level of field inventory as required.
  • Comply with all service policies and procedures.
  • Keep Service Manager informed of all significant problems, progress, or difficulties.
  • Perform other job-related duties as assigned.

Requirements:

  • High school diploma.
  • Associates degree from a two-year college or technical/trade school, plus a minimum of one year of industry-related experience, or an equivalent combination of education and experience.
  • Minimum of three years' experience as a field technician or related technician, with industrial mechanical, pneumatics, PLC experience, and electrical experience, including three-phase.
  • Clean driving record with no more than three moving violations within the past five years, no more than two preventable, at-fault accidents within the past five years.
  • No impaired driving convictions within the past five years, and no charges currently pending.
  • Ability to travel assigned geography on a daily basis, including overnights as needed.
  • Ability to work rotating on-call weekend schedule, as assigned.
  • Ability to use basic math and writing skills.
  • Capable of accurately reading and interpreting schematics and blueprints.
  • Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
  • Ability to successfully work independently or within a team.
  • Forklift experience/certification desired but will train.
  • Committed to customer satisfaction and ability to adapt/respond to different personalities.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Intermediate computer skills, and email communication.
  • Excellent communication and organizational skills.

What We Offer:

National Carwash Solutions is a proud equal opportunity employer, committed to a diverse workforce. We offer competitive wages and benefits, including comprehensive health, dental, and vision coverage, matching 401(k), paid time off, and more.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].

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