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Hotel Operations Director

2 months ago

Baker City, Oregon, United States Grand History LLC Full time

Job Summary:

Grand History LLC is seeking a seasoned Hotel Manager to lead our hotel operations team. As a key member of our management team, you will be responsible for overseeing all aspects of hotel management, including budgeting, staff supervision, guest interactions, and revenue enhancement.

Key Responsibilities:

  • Develop and implement strategic plans to drive hotel revenue and improve guest satisfaction.
  • Lead and manage a team of hotel staff, including front desk, housekeeping, and food and beverage operations.
  • Monitor and control hotel budgets, ensuring optimal financial performance.
  • Collaborate with other departments to enhance guest experiences and improve hotel operations.
  • Address and resolve guest complaints and issues in a professional and timely manner.
  • Stay up-to-date with industry trends and best practices, making recommendations for hotel improvements.

Requirements:

  • 5+ years of experience in hotel management or a related field.
  • Proven track record of success in hotel operations, including budgeting and financial analysis.
  • Strong leadership and communication skills, with the ability to motivate and train staff.
  • Bilingual proficiency is an advantage.
  • Prior experience in front desk operations or guest services is preferred.

What We Offer:

  • Competitive salary range: $59,000 - $89,000 per year.
  • Employee discount on hotel services.
  • Variable shifts, including holidays and weekends.
  • On-site location.