Transportation Specialist

14 hours ago


Grand Rapids, Michigan, United States Hope Network Full time

Transporting Passengers with Care

The Transportation Specialist/Chauffeur II is responsible for ensuring the safe and courteous transportation of passengers, while also maintaining the wellbeing of the general public and Hope Network property.

Why Choose Hope Network?

As a Transportation Specialist/Chauffeur, you will be part of a dynamic team that invests in its employees. Here are some of the benefits you can expect:

  • $ New Hire Bonus
  • $/hr.
  • Medical, Vision, & Dental Care
  • Supportive Work Environment
  • Education Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus
  • Generous Paid Time Off
  • Local Routes
  • Opportunities for Overtime

Responsibilities

The Transportation Specialist/Chauffeur II is responsible for:

VEHICLE OPERATION

  • Maintaining a safe environment by complying with all traffic regulations and adhering to our COVID-19 pandemic response plan.
  • Following emergency procedures and enforcing passenger safety/conduct rules.
  • Fueling vehicles as necessary.

PASSENGER EXPERIENCE

  • Aiding passengers as needed or as requested, as well as verifying that all passengers are properly secured.
  • Regulating heating, cooling, and ventilation systems for passenger comfort.
  • Upholding vehicle interior in a neat condition during service operation.
  • Maintaining manifest information confidentiality.
  • Cultivating a professional and positive environment.

DOCUMENTATION

  • Logging accurate records, including receiving and accounting for fares, radio communications.
  • Communicating irregularities to the Customer Care team utilizing a two-way radio to contact and preparing written reports.

About You

  • You're a real people-person and have a passion for customer service.
  • You respect rules, procedures, directions, and traffic regulations.
  • You have a strong command of the English language.
  • You're eager to join a dynamic team and add to its culture of kindness.
  • You may have current or prior experience as a bus, shuttle, or ride share driver.

We're Hopeful You Have

  • A valid Michigan Chauffeur's license (or the ability to acquire one).
  • You're capable of lifting at least pounds.
  • You can pass the Department of Transportation's physical examination.
  • Ability to pass drug screen and background check.
  • The ability to adhere to the requirements and standards of the Health Insurance Portability and Accountability Act (HIPAA).


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