Customer Service Representative

2 days ago


Stevensville, Maryland, United States Public Storage Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Public Storage. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
  • Storage Unit Management: Conduct daily storage unit inspections, confirm inventory, and ensure spaces are ready to rent.
  • Cash Handling: Audit cash drawers, make bank deposits, and maintain accurate financial records.
  • Communication: Maintain open communication with customers, colleagues, and management to ensure seamless operations.
Requirements:
  • Experience: Previous customer service experience in a sales or retail environment.
  • Transportation: Valid driver's license and reliable vehicle for travel between locations.
  • Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks.
What We Offer:
  • Competitive Pay: Earn $16.00 per hour.
  • Benefits: Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
  • Opportunities for Growth: Performance-based bonuses and opportunities for career advancement.

Public Storage is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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