Merchandise Sales Associate

3 weeks ago


Hilton Head Island, South Carolina, United States Palmetto Dunes Oceanfront Resort Full time

As a key member of the Palmetto Dunes Oceanfront Resort team, the Merchandise Sales Associate plays a vital role in delivering exceptional guest experiences in the Retail Pro Shop. Reporting to the Merchandise Manager, this role is responsible for creating a welcoming atmosphere that encourages guests to explore and purchase merchandise.

Key Responsibilities:
  • Guest Satisfaction: Spend 100% of your time on the sales floor, ensuring guests receive top-notch customer service and addressing their needs promptly.
  • Professional Attitude and Appearance: Maintain a professional demeanor and appearance at all times, striving for complete customer satisfaction.
  • Sales Opportunities: Maximize every sales opportunity by cross-selling profitable products and identifying space needed for new collections or sold-through merchandise.
  • Inventory Management: Ensure inventory levels are adequate and stock merchandise as needed, keeping stock rooms neat and orderly according to standards.
  • Visual Merchandising: Help create eye-catching product displays to attract customers and encourage them to purchase products.
  • Loss Prevention: Maintain continuous inspection of shops for orderliness and neatness, and check-in merchandise and tag properly as directed.
  • Product Knowledge: Have working product knowledge and be able to assist guests with their purchases.
  • Teamwork: Will help out in all three pro shops, including Robert Trent Jones, Fazio, and Hills, and perform other duties as assigned.
Requirements:
  • General Knowledge: General knowledge of merchandise and retail trends.
  • Flexibility: Demonstrate willingness to perform duties and flexibility to work a varied schedule.
  • Sales Experience: Sales experience, preferably in retail, with the ability to lift up to 50 pounds and work long hours of standing.


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