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Head of Housekeeping Operations
2 months ago
Position Overview:
The Head of Housekeeping Operations is responsible for leading the housekeeping and laundry divisions, ensuring that all guest accommodations, communal spaces, and facilities uphold the utmost standards of cleanliness, comfort, and visual appeal.
Key Responsibilities:
1. Oversee daily operations of the housekeeping department to maintain high cleanliness standards.
2. Manage and train housekeeping staff to ensure efficient workflow and exceptional service.
3. Develop and implement cleaning protocols and procedures to enhance guest satisfaction.
4. Monitor inventory levels of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
5. Collaborate with other departments to ensure seamless service delivery and guest experience.
Qualifications:
Experience in a similar role within the hospitality industry is preferred, with strong leadership and organizational skills.