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Wealth Investment Support Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Wealth Investment Support Specialist to join our team at Truist Inc. As a key front-office point of contact, you will provide essential fiduciary support in the daily investment portfolio administration for our affluent clients.
Key Responsibilities- Facilitate day-to-day transactional needs of the client base, including processing deposits, distributions, payments, transfers, and other routine transactions.
- Enter and maintain accurate client records, monitor client transactions, and maintain documentation of client transactions.
- Utilize various trust and investment systems to affect transactions, monitor accounts, create reports, and prepare client presentations.
- Respond to client requests for information and assistance within the appropriate level of authority.
- Support the sales and retention effort by scheduling appointments, conducting follow-up telephone calls, and preparing and maintaining client presentation and marketing materials.
- Assist advisors with other administrative functions, prioritizing those actions that enable quality client interaction.
- Continually provide responsive and personal service to our Wealth Clients.
- Participate in onboarding new teammates and training, and assist with special projects for the Fiduciary Group Support Leader.
- Entry-level to 6 years of experience in investment support, trust, banking, or financial planning-related client service experience, or equivalent outside experience.
- Knowledge of deposits, loan, banking products, and operating systems unique to the line of business, including trust and estate.
- General knowledge of investment products (stocks, bonds, options, derivatives).
- Strong problem-solving skills.
- Excellent interpersonal and relationship management skills.
- Excellent oral and written communication skills.
- Exemplary customer service and professional etiquette skills.
- Undergraduate degree or Trust School graduate.
- Certified Financial Trust Advisor (CFTA) or Chartered Financial Analyst (CFA).
Truist offers a comprehensive benefits package, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan. Teammates also receive a minimum of 10 days of vacation and 10 sick days, as well as paid holidays.
Truist is an Equal Opportunity Employer and does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.