Admit Clerk

We are seeking a highly organized and detail-oriented Admit Clerk to join our team at Samaritan Healthcare. As an Admit Clerk, you will play a critical role in ensuring the efficient and orderly admission of inpatients, registration of outpatients, and accurate collection of patient information.

• Ensure all incoming calls are promptly and courteously answered and routed to the correct extension within the facility.
• Perform paging, announcement of public messages, and respond to all inquiries in accordance with hospital policy.
• Monitor and announce all emergent and alarm systems according to current hospital policies for Emergency Codes.
• Responsible for the pre-registration and registration of all patients who require our services, in a considerate, accurate, and efficient manner.
• Follows department's documentation policy to ensure necessary information is documented in the patient's account.
• Gathers complete and accurate patient demographic, insurance, and clinical information from patients and physicians.
• Ensure all insurance information is promptly and properly verified using EPIC Real Time Eligibility (RTE) or applicable provider portal as needed.
• Responds promptly to patient inquiries regarding hospital billing procedures, policies, and statements, and aligns patients with resources for financial counseling as needed.
• Works closely with Financial Access to ensure proper financial clearance of scheduled procedures.
• Register patients with on-the-job injuries, MVAs, and other injuries, and have them complete the appropriate forms.
• Take payments from customers, maintain cash drawer, and complete daily deposits following department's cash handling procedure.
• Collect co-pays, deductibles, and/or set payment arrangements when applicable.
• When the service is emergent, the clerk immediately provides whatever information obtained to the clinical staff for patient's immediate care.
• Understands and follows appropriate rules and regulations regarding patient admissions, such as Medicare Secondary Payer, Advance Beneficiary Notices, Message from Medicare, Notice of Privacy Practices, Patient Rights, Advance Directives, and EMTALA.
• Ensures all necessary forms, letters of non-coverage, and questionnaires are completed and signed accurately.
• Responsible for identifying and properly coding insurances, DLI's, Medicaid, Medicare, and HMO's.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of the latest trends in the field of expertise.
• Ensures no injuries to self or others by following safe work practices and policies, including security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting, and body mechanics.
• Ensures self-compliance with organization policies and procedures, as well as labor agreements.
• Ensures the interface with team members and other support groups is conducted in a courteous and efficient manner conducive with the organization's values.
• Conducts self in a professional manner and ensures personal appearance meets the standards necessary to perform the job function while representing the organization.
• Ensures that additional accountabilities, as may be required by management, be handled in a manner necessary to meet organizational standards.

• High school diploma or GED.
• Previous admitting experience in a healthcare setting preferred.
• Ability to operate a multi-line phone system.
• Ability to perform data entry using EPIC preferred.
• Excellent interpersonal, written, and verbal communication skills.
• Basic Life Support Heartsaver (HS) level to be completed within three (3) months of hire.

• Occasional standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling. Light physical effort, ability to lift/carry up to 25 lbs.
• Mostly sedentary work. Prolonged periods of sitting.
• Good reading eyesight; color vision - ability to distinguish and identify different colors.
• Ability to communicate using verbal and/or written skills for accurate exchange of information with physicians, nurses, healthcare professionals, patients, and/or family, and the public.
• Considerable reaching/stooping/bending/kneeling/crouching.

• Demonstrates competency on equipment listed on department-specific checklist.
• Critical thinking skills: seeks resources for direction, when necessary. Performs independent problem-solving. Decision-making is logical and deliberate.
• Performs actions that demonstrate accountability. Exercises safe judgment in decision-making. Practices within legal and ethical guidelines.
• Demonstrates competency in ability to care for customers/patients across the age continuum.