Senior Claims Service Consultant

1 week ago


Washington, United States Allianz Popular SL. Full time
About the Role

We are seeking a highly skilled Senior Claims Service Consultant to join our team at Allianz Popular SL. As a key member of our customer service team, you will be responsible for reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made.

Key Responsibilities
  • Claims Review and Analysis: Conduct thorough reviews of claims to ensure they meet policy requirements and make recommendations for resolution.
  • Stakeholder Liaison: Collaborate with internal stakeholders to discuss claim outcomes and dispute resolution.
  • Documentation and Communication: Prepare and draft documentation for stakeholders as required, ensuring clear and concise communication.
  • Customer Relationship Management: Develop and maintain strong relationships with customers to understand their needs and deliver a positive customer experience.
  • Insurance Knowledge and Compliance: Stay up-to-date with insurance guidelines, legislation, regulations, and court decisions, recommending policy changes for continuous improvement and compliance.
About You
  • Claims Management Experience: Proven experience in claims management in a complex customer service environment.
  • Business Acumen: Ability to optimize business value by delivering high-quality services and positive customer experiences.
  • Technical Knowledge: Possess technical knowledge of relevant insurance lines and associated legislation.
  • Attention to Detail: High attention to detail and technical proficiency with systems, software, databases, and communication tools.
  • Problem-Solving and Decision-Making: Proactive problem-solver with strong decision-making skills and excellent verbal and written communication abilities.
What We Offer
  • Collaborative Work Environment: Be part of a team that is open-minded, supportive, and genuinely focused on customer outcomes.
  • Work-Life Balance: An employer that is committed to supporting your work/life balance and is always open to conversations about flexible and remote working.
  • Professional Development: Access to over 10,000 on-demand learning resources and programs to support your career development.
  • Employee Benefits: Insurance products, deals, and discounts across a range of retail, tech, and travel brands, and offers for health and well-being.
  • Financial Wellness: Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing, and our referral bonus scheme.
  • Employee Share Purchase Program: The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.
About Allianz Popular SL

We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.

We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.



  • Washington, United States Allianz Popular SL. Full time

    Adelaide, SA, AU, 5000Home, ACT, AU, 0000Darwin, NT, AU, 0820Brisbane, QLD, AU, 4000Sydney, NSW, AU, 2000Hobart, TAS, AU, 7000Melbourne, VIC, AU, 3000Perth, WA, AU, 6000Area of Expertise: Customer Services & ClaimsUnit: Allianz AustraliaEmploying Entity: ALLIANZ AUSTRALIA SERVICES PTY LTDJob Type: Full-TimeRemote Job: Hybrid workingEmployment Type:...


  • Washington, United States Allianz Popular SL. Full time

    About the RoleWe are seeking a highly skilled Senior Claims Service Consultant to join our team at Allianz Popular SL. As a key member of our customer service team, you will be responsible for reviewing and identifying claims that do not fall within the scope of policies, ensuring the correct outcome has been made.Key ResponsibilitiesClaims Review and...


  • Washington, United States Omniscius Consulting Full time

    Position Overview:Omniscius Consulting is in search of a Senior Business Systems Consultant to provide expertise in support of a VHA initiative. This role is pivotal in transforming client requirements into actionable and sustainable solutions that ensure compliance with relevant legislative frameworks.Key Responsibilities:The selected candidate will be...


  • Washington, Washington, D.C., United States Genworth Financial Full time

    About the RoleAs a Senior Manager, LTC Claims Customer Service, you will play a crucial role in delivering exceptional customer service and capabilities to our policyholders. You will be responsible for developing and maintaining an excellent service culture, executing on all performance metrics, and motivating and energizing the team.Key...


  • Washington, United States TEKsystems Full time

    Position Overview:Our client is seeking a Senior Business Consultant to become an integral part of their team for a contract engagement.Key Qualifications:To be eligible for consideration, candidates must meet the following criteria:Minimum of 3 years of experience collaborating with Third Party Administrators in the context of Mergers and Acquisitions,...


  • Washington, United States Genworth Financial Full time

    At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to...


  • Washington, United States AmTrust Financial Full time

    OverviewAmTrust Cyber Claims Adjuster Come and join the AmTrust Cyber Team! We are a growing and flourishing Cyber/Tech Team with offices around the country. In this role, you will be the AmTrust Cyber Claims Adjuster responsible for: handling first and third-party cyber claims; managing relationships with outside counsel and vendors; and providing timely...

  • Claims Specialist

    3 weeks ago


    Washington, United States Healthcare Legal Solutions LLC Full time $21 - $22

    Job DescriptionJob Description Position: Claims SpecialistHours: 9am-5:00pm, Monday-Friday Company Profile:Healthcare Legal Solutions, LLC, is a healthcare collections firm that provides denial management, consulting, and corporate collections services to hospitals and health systems. We are a small, fast-growing firm with lots of opportunities for new...

  • Senior Consultant

    2 weeks ago


    Washington, United States Ladgov Full time

    Job title: Senior Consultant Location: Washington, DC Schedule: full time Qualification : Master’s Degree 10 years of relevant experience Expertise in project management and team leadership Strong background in program planning and execution Excellent communication skills Proficiency in technical...


  • Washington, D. C., United States Physicians Insurance Full time

    Physicians Insurance A Mutual Company is dedicated to protecting, defending, and supporting our Members. As a national boutique mutual insurance company, we passionately serve all our Members and partners with our suite of medical professional liability offerings. We help them overcome obstacles with a team providing underwriting, risk-management, claims,...

  • Senior Consultant

    4 days ago


    Washington, Washington, D.C., United States Censeo Consulting Group Full time

    About Censeo Consulting GroupCenseo Consulting Group is a leading management consulting firm dedicated to helping public sector and non-profit clients achieve operational excellence and deliver better outcomes. Our team of experts takes a personalized approach to strategic consulting, solving complex problems and building operational excellence that...

  • Senior Consultant

    3 months ago


    Washington, United States Rockwood Company Full time

    Job DescriptionJob DescriptionAbout RockwoodRockwood Company, LLC is a rapidly growing woman-owned small business change management consulting firm that delivers unrivaled value in the Washington Metropolitan Area. Our senior consultants are solution innovators who specialize in devising and implementing bold, yet practical solutions to complex problems. We...

  • Senior Consultant

    4 months ago


    Washington, United States Rockwood Company Full time

    Job DescriptionJob DescriptionAbout RockwoodRockwood Company, LLC is a rapidly growing woman-owned small business change management consulting firm that delivers unrivaled value in the Washington Metropolitan Area. Our senior consultants are solution innovators who specialize in devising and implementing bold, yet practical solutions to complex problems. We...


  • Washington, Washington, D.C., United States Prometheus Federal Services (PFS) Full time

    Management Consultant – SeniorPrometheus Federal Services (PFS), a trusted partner to federal health and social services agencies, is seeking a Management Consultant - Senior with experience in health policy to work closely with and support Federal health and social services agency clients in the planning and implementation of major strategic and...

  • Management Consultant

    3 months ago


    Washington, United States Prometheus Federal Services Full time

    Job DescriptionJob DescriptionManagement Consultant – SeniorPrometheus Federal Services (PFS), a trusted partner to federal health and social services agencies, is seeking a Management Consultant - Senior with experience in health policy to work closely with and support Federal health and social services agency clients in the planning and implementation...


  • Washington, United States Thinktekllc Full time

    About Us: ThinkTek LLC is a rapidly expanding Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB). Our expertise lies in delivering management and technology consulting services aimed at enhancing the business and technological modernization initiatives of the Federal Government. ThinkTek was established with the mission of offering...


  • Washington, United States Thinktekllc Full time

    About Us: ThinkTek LLC is a rapidly expanding Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB). Our expertise lies in delivering management and technology consulting services aimed at enhancing the business and technological modernization initiatives of the Federal Government. ThinkTek was established with the intent to provide...

  • Senior Analyst

    3 weeks ago


    Washington, United States RADIANT Full time

    Job Description Duties include cleaning and conducting analysis of various employee benefits-related datasets, including assorted files maintained by plans for recordkeeping purposes, financial data, health claims data, pharmacy data, Form 5500, and Form M-1 data; consulting with EBSA staff about statistical sampling; drafting memos and reports summarizing...

  • Senior SAP Consultant

    2 weeks ago


    Washington, United States Trust Consulting Services Inc. Full time

    Senior SAP ConsultantTrust Consulting Services, Inc. is a certified 8(a), SDVOSB firm specializing in Acquisition Management, Program Management, Financial Management, Information Technology, and Facility Management in support of state, local, and federal agencies.At Trust Consulting, we value every employee. We are an equal opportunity employer that does...

  • Nurse Consultant

    2 months ago


    Washington, Washington, D.C., United States Office Of Personnel Management Full time

    Participates in decision making with the Associate Director, Assistant Director and other OPM senior staff concerning major health benefit coverage issues affecting both OPM and the PSHB Program. Supports Postal Service Insurance Operations (PSIO) and the Office of the General Counsel (OGC) in legal suits relating to disputed claims appeals. Provides PSIO...