Teller (Full-Time) - Fairbury

1 week ago


Fairbury, Nebraska, United States Union Bank & Trust Full time
Job Summary

The Teller serves as the primary point of contact for customers and non-customers, providing outstanding customer service throughout the interaction. They perform a variety of customer transactions on a daily basis, provide information, resolve issues, and look for opportunities to strengthen the customer relationship through suggestions of other bank products and services.

Key Responsibilities
  • Accept and accurately process all financial transactions.
  • Maintain responsibility for cash drawer and follow proper balancing procedures.
  • Work on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
  • Provide excellent customer service by providing answers and assistance for customer questions and concerns.
  • Cross-sell other bank services and refer customers to other departments to help achieve goals set by management.
  • Learn and maintain knowledge of products, fees, and policies, and stay current on offerings to make product suggestions.
  • Demonstrate compliance with all bank regulations for assigned job functions that apply to designated job responsibilities.
  • Understand and adhere to all bank policies, laws, and regulations applicable to their role. Complete compliance training; follow internal processes and controls as required.
  • Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other job-related duties as assigned.
Requirements
  • High school diploma
  • Cash handling experience preferred
  • Accuracy and attention to detail
  • Previous sales and customer service experience preferred
  • Effective communicator - promotes Union Bank's customer service philosophy
  • Basic math skills and proficient computer skills
  • Ability to work independently and exercise good judgment
Working Environment

Indoor work - not exposed to outdoor elements or hazards

Ability to stand and/or walk for prolonged periods of time

Some sedentary work lifting and/or carrying up to 50 lbs. occasionally.



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