Technical Consultant

4 weeks ago

Baltimore, Maryland, United States ServiceNow Full time
Job Description

At ServiceNow, we're dedicated to bringing the workplace of the future to life for people everywhere. As a Principal Technical Consultant, Federal, you'll play a key role in helping our customers achieve their business outcomes by providing prescriptive guidance and configuring ServiceNow IRM products based on best practices.

The Role
As a technical expert, you'll be responsible for consulting with customers, configuring ServiceNow IRM products, and driving customer business outcomes. You'll work closely with our customers to identify areas for improvement and develop solutions that meet their needs.

Key Responsibilities
• Be the technical expert in how to best support IT by configuring IRM Service Delivery using ServiceNow best practices focused on configuration vs. customization
• Support the engagements efforts for IRM specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
• Advise customers in their efforts to take advantage of the ServiceNow IRM Solution's standard capabilities in their efforts to improve their IT processes
• Lead customer design workshops focused on ServiceNow Platform and IRM Solution technology
• Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
• Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
• Guide and provide ad-hoc oversight/training for the customer's future system administrators throughout the engagement
• Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development
• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
• Develop required integration components (SSO, LDAP, etc.) with multiple systems
• Develop required portal components
• Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
• Juggle multiple and complex projects/initiatives
• Supporting specific sales activities when required
• Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
• Up to 50% travel annually, driven by customer needs and internal meetings

Qualifications
• United States Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance
• At least 5 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
• Maintain skills / certifications on CIS-IRM and any other risk implementation certifications
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems
• Strong understanding with leading IT and related systems and tools such as Office 365, Teams, Workday, Twilio, etc.
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder
• Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
For positions in this location, we offer a base pay of $155,600 - $272,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

About ServiceNow
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.

Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

  • Mechanical Engineer

    4 weeks ago

    Baltimore, Maryland, United States Rimkus Consulting Full time

    Job SummaryRimkus Consulting is seeking a highly skilled Mechanical Engineer to join our team as a Forensic Consulting Expert. As a key member of our team, you will be responsible for providing expert analysis and testimony in the field of mechanical engineering.Key Responsibilities:Conduct failure analysis and forensic consulting services for insurance,...

  • Civil 3D Technical Specialist

    1 month ago

    Baltimore, Maryland, United States IMAGINiT Technologies Full time

    Job OpportunityWe are seeking a highly skilled Civil 3D Technical Consultant to join our team at IMAGINiT Technologies.About the RoleThis is an exciting opportunity to work with top infrastructure firms, implementing new technology to improve design and construction processes. As a Civil 3D Technical Consultant, you will be responsible for executing solution...

  • GRC Consultant

    4 weeks ago

    Baltimore, Maryland, United States PamTen Full time

    Job Summary: We are seeking a highly skilled GRC consultant to join our team at PamTen. The ideal candidate will have extensive experience in the Archer GRC platform and a strong background in risk management.Key Responsibilities:Work closely with business partners to understand complex needs and implement Archer configurations.Develop and maintain strong...

  • Section Engineer

    4 weeks ago

    Baltimore, Maryland, United States Exelon Full time

    About the RoleWe are seeking a highly skilled Section Engineer to join our team at Exelon. As a Section Engineer, you will be responsible for leading technical consultation and training on complex and unique technical areas, evaluating complex technical issues, and leading the work activities of project teams.Key ResponsibilitiesLead highly technical...

  • Senior Electrical Engineer

    4 weeks ago

    Baltimore, Maryland, United States FST Technical Services Full time

    Job OverviewFST Technical Services is seeking a highly skilled Senior Electrical Engineer to join our Life Sciences team. As a Senior Electrical Engineer, you will be responsible for the planning and execution of multiple projects, serving as a subject matter expert on commissioning and consulting projects within various manufacturing environments.This is an...

  • FHIR Interoperability Consultant

    4 weeks ago

    Baltimore, Maryland, United States Archesys Inc Full time

    About the Role:Archesys Inc is a technology consulting firm that provides innovative solutions to government agencies. We pride ourselves on our cutting-edge technologies, exceptional customer service, and collaborative work environment.We are seeking a motivated and skilled FHIR Interoperability Expert Consultant to join our team. The successful candidate...

  • Life Sciences Senior Electrical Engineer

    1 month ago

    Baltimore, Maryland, United States FST Technical Services Full time

    A Senior Electrical Engineer on our Life Sciences Team is responsible for the planning and execution of multiple projects and resources, serving as a subject matter expert on commissioning and consulting projects within various manufacturing environments.As a Senior Electrical Engineer, you will gain top-notch experience supporting projects in manufacturing...

  • Corporate Travel Consultant

    4 weeks ago

    Baltimore, Maryland, United States Flight Centre Travel Group Full time

    Job Title: Corporate Travel ConsultantWe are seeking a highly skilled Corporate Travel Consultant to join our team in Baltimore, MD. As a Corporate Travel Consultant, you will be responsible for arranging domestic and international travel for busy executives on a single corporate account.Key Responsibilities:Comprehend and comply with travel policies for a...

  • SAP Order to Cash/EDI Consultant

    4 weeks ago

    Baltimore, Maryland, United States Resource Informatics Group Inc Full time

    Job OverviewResource Informatics Group Inc is seeking a highly skilled EDI Consultant with expertise in SAP Order to Cash processes.Key ResponsibilitiesDevelop and maintain EDI mappings and trading partner relationshipsCollaborate with Order Management lead to troubleshoot EDI mapping issuesPerform technical analysis and implementation of EDI...

  • Environmental Consultant

    1 month ago

    Baltimore, Maryland, United States Environmental Research Group Full time

    Job OverviewEnvironmental Research Group, LLC (ERG) is seeking an Environmental Scientist to support the Army Environmental Cleanup Program at facilities located primarily in DC, MD, NJ, and PA. This full-time position will be remote but requires routine travel to Army Installations throughout the region for field visits and meetings.The successful candidate...

  • Senior Business Process Consultant

    4 weeks ago

    Baltimore, Maryland, United States Custom Software Systems, Inc. Full time

    Job DescriptionCustom Software Systems, Inc. (CSS) is seeking a highly skilled Senior Business Process Consultant to join our team. The selected candidate will participate in the Project Preliminary Planning phase, which covers the receipt/review of initial project requests, refinement of the project request, and development of the business case and concept...

  • Cybersecurity Solutions Expert

    4 weeks ago

    Baltimore, Maryland, United States Palo Alto Networks Full time

    Job Description:At Palo Alto Networks, we're committed to protecting our digital way of life. As a Solutions Consultant, you'll play a key role in defining technical solutions that secure our customers' key business imperatives and ensure value realization of their investment with us.Your Impact:Meet and exceed sales quotas by building and implementing...

  • Senior Electrical Engineer

    4 weeks ago

    Baltimore, Maryland, United States Exelon Full time

    Job SummaryExelon is a leading energy company that is transforming the future of energy. We are seeking a highly skilled Senior Electrical Engineer to join our team. As a key member of our engineering team, you will be responsible for developing and leading studies, plans, and designs for our electric generation, transmission, distribution, and gas systems....

  • Cybersecurity Solutions Expert

    1 month ago

    Baltimore, Maryland, United States Palo Alto Networks Full time

    About the RolePalo Alto Networks is seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks.Key ResponsibilitiesProvide technical leadership and...

  • Cybersecurity Solutions Manager

    1 month ago

    Baltimore, Maryland, United States Palo Alto Networks Full time

    Job Title: Solutions Consultant ManagerAt Palo Alto Networks, we're committed to protecting our digital way of life. As a Solutions Consultant Manager, you'll play a key role in shaping the future of cybersecurity. You'll work closely with our customers to understand their environment, provide solution guidance, and ensure value realization in their...

  • Senior IT Program Manager with State and Federal Experience

    3 weeks ago

    Baltimore, Maryland, United States 4A Consulting, LLC Full time

    Job DescriptionWe are seeking a highly skilled Senior IT Program Manager with extensive state and federal experience in the field of child care management. The ideal candidate will have a strong background in IT, particularly in vertical areas, and be able to coordinate with stakeholders to ensure problem solution and user satisfaction.Key...

  • Cloud Architect Lead

    4 weeks ago

    Baltimore, Maryland, United States Peraton Full time

    Job SummaryThe Senior Cloud Architect position at Peraton is a critical role in supporting the Department of Defense Cyber Crime Center (DC3). This hands-on cloud engineering position focuses on migrating workloads to the cloud, delivering infrastructure migrations, and maintaining technical ownership of cloud migration projects.The Senior Cloud Architect...

  • Senior Project Engineer

    4 weeks ago

    Baltimore, Maryland, United States Altezas Full time

    **Job Title:** Senior Project Engineer - Civil EngineeringAltezas LLC is seeking an experienced Senior Project Engineer to manage and deliver projects in the water, wastewater, gas, and telecommunications sectors. As a Senior Project Engineer, you will provide leadership, mentorship, and oversight to a diverse team of project managers, engineers, designers,...

  • Project Director

    4 weeks ago

    Baltimore, Maryland, United States Bala Consulting Engineers Full time

    Bala Consulting Engineers is a dynamic growth-oriented company, built on relationships with our clients, staff, and industry partners.We are seeking a Project Manager in our DC office to manage select projects while developing and growing a group that is capable of executing large scale projects on a regional and national basis.This person will provide...

  • Career Education Director

    1 month ago

    Baltimore, Maryland, United States Baltimore County Public Schools Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to lead our College, Career, and Technical Education programs. The successful candidate will have a strong background in career and technology education, with a proven track record of leadership and management experience.Key ResponsibilitiesDevelop and implement strategic plans for...