Patient Access Coordinator
3 weeks ago
Froedtert South is seeking a highly skilled Patient Access Specialist to serve as the first point of contact for our patients. This role is accountable for appointment scheduling, patient check-in and check-out, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ management.
Key Responsibilities- Scheduling and Registration
- Schedule, reschedule, and cancel patient appointments with accuracy and efficiency.
- Execute pre-arrival registration by adhering to registration standards.
- Patient Check-in and Check-out
- Accurately identify and enter patient's insurance coverage.
- Perform check-in/check-out functions for patient appointments.
- Financial Management
- Collect all applicable copays, patient balances, pre-payments, and self-pay payments for services.
- Communication and Support
- Manage and resolve assigned departmental WQs.
- Take messages (telephone and in-person) and use the healthcare software in-basket to route and facilitate communication between patients and clinical care team.
- Administrative Tasks
- Perform manages care referrals and prior-authorizations functions.
- Proficient use of healthcare software utilizing established standards.
- Education
- High School or GED.
- Experience
- 6 months - 1 year of experience in a healthcare business or receptionist environment.
- Skills and Abilities
- Excellent computer and customer services skills.
- Knowledge of medical terminology; ICD-10, CPT, and HCPCS codes and use.
- Familiarity with internet, email, and Microsoft Office.
- Effective written and verbal communication skills required.
- Formal Education
- Formal education beyond high school in Business or Healthcare or equivalent experience preferred.
- Experience
- Experience in patient registration, insurance verification, and health insurance plans.
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Patient Access Coordinator
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Kenosha, Wisconsin, United States Froedtert South Full timeJob SummaryFroedtert South is seeking a highly organized and detail-oriented Patient Access Specialist to serve as the first point of contact for patients. This role is accountable for appointment scheduling, patient check-in and check-out, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental...
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Healthcare Access Coordinator
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Kenosha, Wisconsin, United States Froedtert South Full timeJob SummaryFroedtert South is seeking a highly organized and detail-oriented Patient Access Specialist to serve as the first point of contact for our patients. This role is responsible for scheduling appointments, managing patient registration, and ensuring seamless communication between patients and our clinical care team.Key ResponsibilitiesSchedule and...
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