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Parts Department Manager
2 months ago
A successful Parts Department Manager is sought to oversee the daily operations of the Parts Department at Brinson Ford Lincoln. This key role is responsible for driving revenue growth, improving customer satisfaction, and maintaining a high level of operational efficiency.
Key Responsibilities- Forecasting and Budgeting: Develop and manage annual operating budgets for the Parts Department, ensuring alignment with dealership goals and objectives.
- Inventory Management: Implement and maintain effective inventory control systems, ensuring optimal stock levels and minimizing waste.
- Team Leadership: Hire, train, motivate, and evaluate the performance of Parts Department staff, fostering a culture of excellence and customer-centricity.
- Customer Service: Ensure that customers receive exceptional service, responding promptly to their needs and resolving issues in a timely and professional manner.
- Pricing and Merchandising: Develop and implement pricing strategies that balance revenue growth with customer loyalty and market competitiveness.
- Operational Efficiency: Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve productivity.
- Education: High school diploma or equivalent required; degree in business administration or related field preferred.
- Experience: At least 3-5 years of experience in automotive parts sales or management, with a minimum of 1 year in a supervisory role.
- Skills: Excellent communication and customer service skills, with the ability to analyze data, problem-solve, and multitask in a fast-paced environment.
- Certifications: Valid driver's license and satisfactory Motor Vehicle Report (MVR) required.