EUC Equipment and Software Technical Expert
2 days ago
**Job Description**: As an EUC Equipment and Software Technical Expert, you will be responsible for supporting the installation, configuration, and maintenance of EUC equipment and software across the organization. This includes troubleshooting, resolving issues, and performing IMACs for desktop, laptop, and mobile devices.
**Key Responsibilities**:
- Support all EUC software in desktop and laptop environments using authorized methods
- Perform IMACs, installations, de-installations, cascades, moves, adds, and changes for all EUC equipment, EUC software, and related services at designated NantMedia Sites
- Provide phone, email, in-person, and on-call support to on-site and off-site users
- Resolve problem tickets opened for root cause analysis on repeating issues
- Manage, configure, and track EUC devices, including mobile devices, desktop devices, printers, Wi-Fi access points, desk phones, and other accessories
**Requirements**: To be successful in this role, you should have a strong background in EUC equipment and software, excellent communication skills, and the ability to work effectively in a fast-paced environment. A minimum of 3 years of experience in a similar role is required.
**Salary Estimate**: The estimated salary for this position is $80,000-$105,000 per year, depending on experience and qualifications. Benefits include comprehensive health insurance, paid time off, and professional development opportunities.
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