Food Service Associate
3 hours ago
At Wood Ranch BBQ & Grill, we are seeking a skilled Food Runner to join our team. As a Food Runner, you will be responsible for delivering food orders from the kitchen to guests' tables in a timely and accurate manner. This role requires excellent communication skills, attention to detail, and the ability to work well under pressure.
Key Responsibilities:
Anticipate and fulfill guests' needs by delivering food orders promptly and accurately.
Maintain the cleanliness of the expo line, organization of order tickets, and communicate effectively with the BOH team.
Ensure food quality meets Wood Ranch standards by communicating with the Culinary Team and Window Manager.
Delegate and call for runners to ensure ticket times are met, and modifications are made correctly prior to items leaving the window.
Handle re-makes, modifications, and 86'd items efficiently and effectively.
Ensure and promote safety and cleanliness throughout the restaurant.
Participate in team pre-bussing and running food, offer to help other team members as needed.
Serve alcohol to guests following safe alcohol service guidelines with local, state, and federal laws.
Interact with guests in a professional and friendly manner, providing exceptional customer service.
Perform light duties, including stocking stations and side work assignments, as needed.
Communicate openly with management regarding any work-related concerns or issues.
Requirements:
Must be 18 years of age or older.
Must obtain a valid unexpired RBS Certification.
Physical Requirements:
Physically able to stand and move around for extended periods of time.
Carry hot and cold plates to guests, lift and carry trays with 6-7 drinks, and ability to lift up to 30 lbs. at times.
Must be able to work late nights and unpredictable hours, and physically able to continuously bend, reach, and twist.
Compensation:
Minimum wage plus gratuities.
Job Family: Restaurant
Pay Type: Hourly
Travel Required: No
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