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Convention Services Coordinator

4 weeks ago

Michigan City, Indiana, United States Boyd Gaming Full time
Job Summary

As a Convention Services Coordinator at Boyd Gaming, you will play a vital role in ensuring the successful execution of sales group contracts. Your responsibilities will include providing support to the Sales and Sales and Catering Managers, completing Banquet Event Orders from start to finish, and setting up and following up meetings with clients and support staff. You will also be responsible for effectively organizing and communicating all event orders, following up with clients to secure all details of the program, and assisting clients with menu planning and coordination with F&B, room setup, decorations, and other services. Additionally, you will meet with clients to conduct walk-throughs and discuss the BEO, confirm billing of events, and ensure correct charges are applied. If you have strong organizational and multi-tasking skills, a working knowledge of banquet functions, room sets, A/V, and Food and Beverage, and exceptional customer skills and communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide support to Sales and Sales and Catering Managers
  • Complete Banquet Event Orders from start to finish
  • Set up and follow up meetings with clients and support staff
  • Effectively organize and communicate all event orders
  • Follow up with clients to secure all details of the program
  • Assist clients with menu planning and coordination with F&B, room setup, decorations, and other services
  • Meet with clients to conduct walk-throughs and discuss the BEO
  • Confirm billing of events and ensure correct charges are applied
Requirements
  • Detail-oriented with strong organizational and multi-tasking skills
  • Working knowledge of banquet functions, room sets, A/V, and Food and Beverage
  • Exceptional customer skills and communication skills
  • Computer literate and able to effectively use Microsoft Office applications
What We Offer
  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package