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Customer Service Representative

2 months ago

Sherman, Texas, United States Chick-fil-A - Sherman (TX) Full time
Job Description

**About Us**

Chick-fil-A - Sherman (TX) is seeking customer service representatives with a hospitality mind-set to join our team.

**Job Summary**

We are looking for individuals who are passionate about delivering exceptional customer service and have a strong work ethic. As a Customer Service Representative, you will be responsible for providing a positive experience for our guests, handling customer inquiries, and working collaboratively with our team to achieve our goals.

**Responsibilities**

• Provide exceptional customer service to our guests, ensuring a positive and memorable experience

• Handle customer inquiries and resolve issues in a timely and professional manner

• Work collaboratively with our team to achieve sales goals and maintain a clean and organized store environment

• Maintain a high level of product knowledge and stay up-to-date on menu items and promotions

• Participate in ongoing training and development to improve customer service skills and product knowledge

• Work a variety of shifts, including mornings, afternoons, evenings, and weekends

**Requirements**

• High school diploma or equivalent required

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and multitask

• Strong problem-solving and conflict resolution skills

• Ability to lift up to 25 pounds and stand for long periods of time

• Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends

**What We Offer**

• Competitive hourly wage

• Opportunities for advancement and professional growth

• A fun and dynamic work environment

• Discounts on Chick-fil-A food and merchandise