Shift Operations Manager

2 weeks ago


Durham, North Carolina, United States McDonald's Full time
Job Title: Shift Operations Leader

At McDonald's, we're committed to delivering exceptional customer experiences every time. As a Shift Operations Leader, you'll play a vital role in ensuring our restaurants run smoothly and efficiently.

Key Responsibilities:
  • Leadership and Team Management: Provide guidance and support to crew members and other managers during shifts to maintain high-quality service, cleanliness, and food safety standards.
  • Shift Planning and Execution: Plan and execute shifts to meet business objectives, including managing inventory, controlling labor costs, and maintaining a safe and secure work environment.
  • Customer Experience: Ensure that customers receive a fast, accurate, and friendly experience every visit.
  • Quality and Food Safety: Monitor and maintain high-quality food production, inventory management, and food safety standards.
  • Training and Development: Provide training and coaching to crew members to enhance their skills and knowledge.
Requirements:
  • Food Safety: Maintain a clean and safe work environment, adhering to McDonald's food safety standards.
  • Inventory Management: Manage inventory levels, monitor stock, and maintain accurate records.
  • Managing Crew: Lead and motivate crew members to achieve business objectives.
  • Quality Food Production: Ensure high-quality food production, presentation, and packaging.
  • Training: Provide training and coaching to crew members to enhance their skills and knowledge.

Flexible Scheduling: As a Shift Operations Leader, you'll have the opportunity to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Equal Employment Opportunities: McDonald's is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy, race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.


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