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Retail Sales Lead

2 months ago


Seattle, Washington, United States Road Runner Sports Full time
{"title": "Retail Sales Lead", "description": "Overview

As a Retail Sales Lead at Road Runner Sports, you will play a key role in driving sales and profitability goals while developing the skills of future leaders. You will model and drive a customer-focused selling culture, providing consistent leadership and support to your team. Your responsibilities will include maintaining a positive attitude, developing and retaining a high-performance customer-team, and ensuring a WOW customer experience.

About Us

Road Runner Sports is a leading specialty retailer with 47 stores across the country. We are committed to providing an outstanding customer experience and fostering a culture of recognition and accountability. Our values include being different, bringing the WOW, building something great together, getting moving, staying active, and living healthy.

Responsibilities
  • Develop and implement sales strategies to drive revenue growth and profitability
  • Lead and motivate a high-performing team to achieve sales and customer satisfaction goals
  • Provide coaching and training to team members to improve sales and customer service skills
  • Ensure a WOW customer experience through consistent visual execution, standards, and recovery
  • Assess and analyze business trends to identify opportunities for growth and improvement
  • Validate and ensure execution of all omni-channel initiatives and customer loyalty programs
  • Manage team member attendance and labor scheduling to meet business needs
  • Organize and execute visual merchandising and inventory management to maintain a safe and efficient work environment
  • Conduct quality reviews and provide feedback to team members to improve performance
  • Develop and implement training programs to improve sales and customer service skills
Requirements
  • High school diploma or equivalent required; associate's degree and 1 year of related experience preferred
  • Minimum 1+ years of leadership experience in a fast-paced specialty retail environment
  • Leadership skills including excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem-solving, and sound decision-making
  • Ability to work a flexible schedule, including nights and weekends, depending on business needs
  • Effective interpersonal communication skills in both verbal and written formats
Benefits
  • Competitive pay plus bonus potential
  • Outstanding training and development opportunities to grow your career
  • Discounts on all the latest gear and footwear
  • Free running and walking events
  • Pride in merchandising and maintaining an immaculate workplace

We are committed to protecting your privacy rights and collecting personal information only for the purpose of evaluating your application for employment. To ensure timely receipt of your application, we encourage you to apply directly on our Road Runner Sports Career page.

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