Customer Service Representative

3 weeks ago


Forsyth, Georgia, United States State Farm Insurance Full time
Job Summary:

As a Customer Service Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support. Your primary responsibility will be to assist customers with inquiries, complaints, and policy changes, ensuring that they receive accurate and timely information regarding insurance products and services.

Key Responsibilities:
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
  • Maintain accurate customer records and update information as needed
  • Collaborate with team members to ensure customer satisfaction

Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other software applications

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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