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Senior Quality Assurance Technical Writer

2 months ago


Essex, Maryland, United States GD Resources LLC Full time
Job Overview

GD Resources LLC, a Veteran Women-Owned Business Management and Information Technology company, is seeking a highly skilled Senior Quality Assurance Technical Writer to join our team. As a key member of our organization, you will be responsible for creating and maintaining high-quality technical documentation to support our business operations.

Key Responsibilities
  • Develop and implement Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our processes.
  • Collaborate with stakeholders to identify and document business requirements, processes, and policies.
  • Write, edit, and review technical documentation, including SOPs, policies, and procedures.
  • Conduct quality assurance reviews to ensure accuracy and completeness of documentation.
  • Work with cross-functional teams to identify areas for process improvement and implement changes.
  • Develop and maintain documentation templates and styles to ensure consistency and clarity.
  • Provide training and support to employees on new processes and procedures.
Requirements
  • Experience in SOP development and implementation.
  • Strong writing and editing skills, with the ability to communicate complex information in a clear and concise manner.
  • Excellent analytical and problem-solving skills, with the ability to identify and resolve issues.
  • Ability to work independently and as part of a team, with strong collaboration and communication skills.
  • Strong attention to detail and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to adapt to changing priorities and deadlines, with a flexible and proactive approach.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including medical and dental coverage.
  • A hybrid work arrangement, with the option to work from home or in the office.
  • Professional development opportunities, including training and education.