Enterprise IT Specialist

3 days ago


Harrisburg, Pennsylvania, United States CapB InfoteK Full time
Company Overview

CAPB InfoteK is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet our clients' needs.

About the Role

This is a full-time opportunity with a salary range of $125,000 - $185,000 per year, depending on experience. The successful candidate will work remotely until at least June 30, 2021, after which they will be required to work on premise. Work hours will fall within 7am - 5pm EST (under normal circumstances). We estimate that the total compensation package for this role will be around $140,000 - $200,000 per year.

Job Description

The successful candidate will be responsible for configuring and developing enterprise-level software solutions using Servicenow. This will involve providing technical assistance and support to end-users, conducting system testing, and ensuring high-quality deliverables. Additionally, the successful candidate will write functional specification documents and develop end-user procedures.

Key Responsibilities
  1. Design, develop, and implement enterprise-level software solutions using Servicenow.
  2. Provide technical assistance and support to end-users.
  3. Conduct system testing and ensure high-quality deliverables.
  4. Write functional specification documents and develop end-user procedures.
Required Skills and Qualifications
  • Minimum of five years of experience in Servicenow configuration, development, and end-user support.
  • Experience with Syclo Work Manager, Mobility Platform, AgileAssets Sign Management, AgileAssets Pavement Management, SAP Plant Maintenance, SAP Linear Asset Management, OnBase DMS, OnBase Archivelink, and OnBase Document Management.
  • Ability to express complex technical concepts effectively, both verbally and in writing.
  • Knowledge of Agile Development Methodology, Scrum Master certification, and ITIL v3/v4 certification.
Benefits

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.


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