Order Management Professional

2 weeks ago


Boca Raton, Florida, United States FlexShopper Full time
Job Summary: We are seeking a skilled Order Management Representative to join our team at FlexShopper, LLC. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, emails, and providing exceptional customer experiences. This is a full-time onsite position in our Boca Raton, FL office.

Duties and Responsibilities: In this role, you will handle a variety of tasks, including but not limited to:
  • Providing best-in-class customer service
  • Assisting customers with orders and questions
  • Managing multiple tasks and priorities
We are looking for an individual who is highly organized, detail-oriented, and able to multitask effectively. If you have excellent verbal communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we encourage you to apply.

Requirements: The ideal candidate will have a minimum of 1 year of customer service experience, with a strong background in computer proficiency and Excel skills. You will also possess excellent problem resolution and critical thinking skills, as well as the ability to project professionalism and understanding in all customer-facing situations.

Benefits: The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including competitive compensation, health insurance, vision, dental, and 401k with 100% employer match up to 4%. We also offer paid time off, flexible work arrangements, and a fun and fast-paced work environment.

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