Customer Service Associate

2 weeks ago


Big Bear Lake, California, United States American States Water Full time
About the Role

This is an entry-level position with responsibilities for handling customer requests, inquiries, and complaints. As a professional service provider, the Customer Service Representative interacts with customers to provide them with information and address their needs.

Key Responsibilities
  • Handle customer inquiries and complaints in a professional and courteous manner
  • Provide accurate and timely information to customers
  • Address customer needs and resolve issues in a satisfactory manner
  • Collaborate with internal teams to resolve customer issues
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team


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