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Sales Associate for Retail Operations

2 months ago

Big Bear Lake, California, United States Big Bear Mountain Resort Full time

Position Overview

As a key member of our retail team, you will play an essential role in providing exceptional service to our guests while ensuring a well-organized and inviting shopping environment.

About Us

Big Bear Mountain Resort is a premier destination for outdoor enthusiasts, offering a variety of activities year-round. Our resort is renowned for its outstanding skiing, snowboarding, and mountain biking experiences, making it a favorite among visitors.

Key Responsibilities

  • Assist customers with their inquiries and purchases, ensuring a positive shopping experience.
  • Restock merchandise and maintain an orderly sales floor to enhance product visibility.
  • Uphold the highest standards of customer service and support.

Employee Benefits

We offer a range of perks to our employees, including:
  • Complimentary season pass for personal use.
  • Discounted lift tickets for friends and family.
  • Access to free skiing at other resorts owned by Alterra Mountain Company.
  • Exclusive retail and food discounts.
  • 401(k) savings plan and Employee Assistance Programs.

Qualifications
  • Minimum age of sixteen (16) years.
  • Strong communication skills and a calm demeanor in high-pressure situations.
  • Ability to read and comprehend safety guidelines and operational procedures.
  • Previous retail and cash handling experience is advantageous.
  • Flexible availability, including weekends and holidays.

Equal Opportunity Employer

We are committed to fostering an inclusive environment and welcome applications from all qualified individuals.