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Front End Service Team Associate

2 months ago


Katy, Texas, United States Walmart Full time
Job Overview

As a Front End Service Team Associate at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include processing returns and refunds, handling financial transactions, and providing exceptional customer service. You will be the face of our company, and your smile and greeting will make a lasting impression on our customers.

Key Responsibilities
  • Process returns and refunds in a timely and efficient manner
  • Handle financial transactions, including cash, credit, and debit card payments
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
Benefits

At Walmart, we offer a comprehensive benefits package, including:

  • Competitive hourly wage
  • Performance-based incentive awards
  • Medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Company-paid life insurance
  • Paid time off, including vacation, sick leave, and holidays
  • Short-term and long-term disability coverage
  • Company discounts and more
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to stand for long periods of time and move frequently throughout the store
What We Offer

At Walmart, we are committed to providing our associates with opportunities for growth and development. We offer:

  • Training and development programs to help you succeed in your role
  • A supportive and inclusive work environment
  • Opportunities for advancement and career growth