Front Desk Representative
1 week ago
About the Role:
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard by Marriott Morgantown. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.
Key Responsibilities:
- Guest Check-In/Check-Out: Greet and register guests, assign rooms, and handle check-out procedures in a timely and efficient manner.
- Room Assignments: Verify room availability and assign rooms to guests based on their preferences and hotel policies.
- Guest Services: Provide information on hotel amenities, services, and local attractions, and make recommendations to enhance the guest experience.
- Communication: Respond to guest inquiries, resolve issues, and maintain open communication with guests and hotel staff.
- Administrative Tasks: Perform administrative duties such as data entry, filing, and maintaining accurate records.
Requirements:
- Communication Skills: Excellent verbal and written communication skills to effectively interact with guests and hotel staff.
- Problem-Solving Skills: Ability to think critically and resolve guest complaints in a professional and courteous manner.
- Organizational Skills: Strong organizational skills to manage multiple tasks and priorities in a fast-paced environment.
- Technical Skills: Proficiency in Microsoft Office and property management systems.
Working Conditions:
This role requires working in a fast-paced environment with frequent interruptions and a high level of customer interaction. The Front Desk Agent must be able to work effectively in a team environment and maintain a positive attitude in a dynamic and ever-changing environment.
Language: English
-
Front Desk Coordinator
2 weeks ago
Morgantown, West Virginia, United States HealthSouth Full timeJob SummaryWe are seeking a skilled Receptionist to maintain internal and external communications of the hospital and community through the operation of the telephone switchboard and front desk reception. The ideal candidate will also assist other hospital departments with clerical or general office-related responsibilities as directed.Key...
-
Front Desk Coordinator
5 days ago
Morgantown, West Virginia, United States HealthSouth Full timeHealthSouth is seeking a skilled Receptionist to maintain internal and external communications through the operation of the telephone switchboard and front desk reception. The ideal candidate will provide exceptional customer service, support hospital departments, and take on clerical or general office responsibilities as directed. Key responsibilities...
-
Front Desk Coordinator
1 week ago
Morgantown, West Virginia, United States HealthSouth Full timeJob SummaryThe Receptionist plays a vital role in maintaining internal and external communications of the hospital and community through the operation of the telephone switchboard and front desk reception. This position also assists other hospital departments by taking on clerical or general office-related responsibilities as directed.Key...
-
Front Desk Coordinator
3 weeks ago
Morgantown, West Virginia, United States HealthSouth Full timeJob Title: Receptionist **Job Summary:** The Receptionist plays a vital role in maintaining internal and external communications of the hospital and community through the operation of the telephone switchboard and front desk reception. This position requires excellent communication and organizational skills to provide top-notch support to hospital...
-
Front Desk Ambassador
4 weeks ago
Morgantown, West Virginia, United States EXCL Hospitality Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at EXCL Hospitality. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProvide exceptional customer service to...
-
Guest Services Representative
2 weeks ago
Morgantown, West Virginia, United States Stonebridge Companies Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Stonebridge Companies. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesOperate the front desk with accuracy and efficiency, adhering to...
-
Guest Services Representative
3 weeks ago
Morgantown, West Virginia, United States Stonebridge Companies Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Stonebridge Companies. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesOperate the front desk with accuracy and efficiency, handling guest...
-
Help Desk Team Lead
3 weeks ago
Morgantown, West Virginia, United States Amentum Full timeJob Title: Help Desk ManagerThe Help Desk Manager is responsible for overseeing the performance of the help desk team, ensuring timely and accurate customer service. This role involves recruiting, training, and supporting help desk representatives and technicians, as well as establishing customer service standards and contributing to improving customer...
-
Help Desk Team Lead
4 weeks ago
Morgantown, West Virginia, United States Amentum Full timeJob SummaryThe Help Desk Manager is responsible for overseeing the performance of a help desk team, ensuring timely and accurate customer service. This role involves recruiting, training, and supporting help desk representatives and technicians. The successful candidate will establish customer service standards, contribute to improving customer support, and...
-
Guest Services Representative
4 weeks ago
Morgantown, West Virginia, United States Stonebridge Companies Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Stonebridge Companies. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesOperate the front desk with accuracy and efficiency, handling guest...
-
Guest Services Representative
3 weeks ago
Morgantown, West Virginia, United States Stonebridge Companies Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Stonebridge Companies. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesOperate the front desk with accuracy and efficiency, adhering to...
-
Administrative Assistant
2 weeks ago
Morgantown, West Virginia, United States HealthSouth Full timeJob SummaryThe Receptionist plays a vital role in maintaining internal and external communications of the hospital and community through the operation of the telephone switchboard and front desk reception. This position also supports other hospital departments by taking on clerical or general office-related responsibilities as directed.Key...
-
Night Auditor
3 weeks ago
Morgantown, West Virginia, United States GF Hotels & Resorts USA Full timePart-Time Night Auditor Job OpportunityWe are seeking a detail-oriented and organized Part-Time Night Auditor to join our team at GF Hotels & Resorts USA. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional guest service during the overnight hours.Key...
-
Night Auditor
3 weeks ago
Morgantown, West Virginia, United States GF Hotels & Resorts USA Full timeJob Title: Night AuditorGF Hotels & Resorts USA is seeking a detail-oriented and organized Night Auditor to join our team at the Fairfield Morgantown at University Town Centre.Job Summary:The Night Auditor is responsible for performing all Guest Service Agent duties on the third shift, including check-in/check-out, guest accounting, and guest reception. This...
-
Pre-Access Services Specialist
4 weeks ago
Morgantown, West Virginia, United States Mon Health Full timeJob SummaryThis role reports to the Patient Access Manager in a centralized hub that streamlines patient access to care. The Pre-Access Services Specialist is responsible for improving front-end Revenue Cycle functions, including scheduling, pre-registration, authorization, and payment estimation. This position focuses on connecting patients with healthcare...
-
Float Pre Access Specialist
4 weeks ago
Morgantown, West Virginia, United States Mon Health Full timeJob SummaryAt Mon Health, we are seeking a skilled Float Pre Access Specialist to join our team in a centralized hub that focuses on connecting patients with healthcare providers and resources. This role is responsible for improving front-end Revenue Cycle functions, including scheduling, pre-registration, authorization, and payment estimation. The ideal...
-
Medical Assistant Gastro Services Specialist
2 days ago
Morgantown, West Virginia, United States CAMC Health System Full timeJob SummaryWithin a patient-centered culture, the Medical Assistant (MA) will assist provider and nursing staff to deliver optimal patient care and work with others to achieve efficient clinical and business operations. The MA will facilitate the flow of patients and care by performing clerical and administrative tasks, assisting in patient care, and...
-
Customer Service Representative
4 weeks ago
Morgantown, West Virginia, United States Giant Eagle Full timeJob SummaryA GetGo Retail Team Member application is for a variety of positions that GetGo frequently hires. By submitting this application, you are expressing interest in this location, and will be considered for all non-leadership positions available within the location. We are looking for full-time and part-time Team Members for multiple positions...
-
Lead RN-ENT-Full Time
1 week ago
Morgantown, West Virginia, United States WVU Medicine Full timeJob SummaryWe are seeking a highly skilled and experienced Lead Registered Nurse (RN) to join our ENT department at WVU Medicine. As a Lead RN, you will be responsible for providing complex technical nursing care for assigned patients, serving as the administrative lead under the supervision of the Ambulatory Care Supervisor, and coordinating direct care...
-
Behavioral Health Case Manager
2 weeks ago
Morgantown, West Virginia, United States WVU Medicine Full timeJob SummaryWe are seeking a skilled Behavioral Health Case Manager to join our team at WVU Medicine. As a key member of our healthcare team, you will play a vital role in providing high-quality care to our patients and their families.Key ResponsibilitiesFacilitate referrals of patients to providers and ensure seamless transitions of care.Respond to crisis...