Customer Service Representative
1 week ago
Job Summary
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Grand Vacations. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our members, owners, and guests.
Key Responsibilities
- Check in and check out guests, making room reservations and verifying information as needed.
- Ensure accurate pending arrival information and provide proper standards of hospitality to all guests.
- Compute billing charges, collect payments, and post charges as received from other departments.
- Answer telephone calls with proper etiquette and transfer calls as necessary.
- Complete checklists, special projects, and reconcile end-of-day shift reports.
Requirements
- High school diploma or equivalent.
- 6+ months of customer service experience.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
- Proficient in English to communicate verbally and in writing with guests, owners, and coworkers.
- Computer proficiency in Microsoft Word, Excel, and Outlook.
About Us
Hilton Grand Vacations is a leader in the vacation ownership industry, committed to innovation, quality, and growth. We believe our success is built on the strength of our Team Members.
-
Customer Service Representative
2 weeks ago
Koloa, Hawaii, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Sheraton Kauai Resort. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesAnswer...
-
Customer Service Representative
2 weeks ago
Koloa, Hawaii, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Marriott International, Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest inquiries...
-
Golf Outside Services Representative
3 weeks ago
Koloa, Hawaii, United States The Club at Kukuiula Full timeJob Title: Golf Outside ServicesWe are seeking a highly skilled and enthusiastic Golf Outside Services professional to join our team at The Club at Kukui'ula. As a Golf Outside Services representative, you will be responsible for providing exceptional customer service to our members and guests, ensuring a seamless and enjoyable experience on the golf...
-
At Your Service Representative
2 weeks ago
Koloa, Hawaii, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused At Your Service Agent to join our team at the Sheraton Kauai Resort. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, responding to their requests and concerns, and ensuring their stay with us is memorable and enjoyable.Key...
-
Guest Services Manager
1 week ago
Koloa, Hawaii, United States Marriott Full timeJob SummaryServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation.Key ResponsibilitiesLeads Guest Services Teams: Utilizes interpersonal and communication skills to lead, influence, and...
-
Guest Services Manager
1 week ago
Koloa, Hawaii, United States Marriott Full timeJob SummaryServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking...
-
Guest Services Manager
1 week ago
Koloa, Hawaii, United States Marriott Full timeJob SummaryServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking...
-
Front Desk Representative
3 weeks ago
Koloa, Hawaii, United States Hilton Grand Vacations Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Grand Vacations. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of hospitality standards.Key ResponsibilitiesCheck in and check...
-
Front Desk Representative
1 month ago
Koloa, Hawaii, United States Hilton Grand Vacations Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Grand Vacations. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, owners, and members, ensuring a seamless and memorable experience.Key Responsibilities:Check-in and check-out guests,...
-
Front Desk Representative
2 weeks ago
Koloa, Hawaii, United States Hilton Grand Vacations Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Grand Vacations. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of hospitality standards.Key ResponsibilitiesCheck in and check...
-
Director of Services
1 week ago
Koloa, Hawaii, United States Marriott Full timeJob SummaryAs a Director of Services at Marriott, you will be responsible for managing housekeeping functions and staff to ensure property guest rooms, public space, and employee areas are clean and well-maintained. This role involves directing and working with the team to successfully execute all housekeeping operations, striving to continually improve...
-
Koloa, Hawaii, United States HYATT Hotels Full timeWe are seeking a Customer Experience Ambassador to join our team at Grand Hyatt Kauai, located in the picturesque town of Poipu, Hawaii. As a Customer Experience Ambassador, you will be responsible for creating a warm and welcoming atmosphere for our guests, setting the tone for an exceptional stay. About Grand Hyatt KauaiGrand Hyatt Kauai Resort and Spa is...
-
Guest Services Manager
4 weeks ago
Koloa, Hawaii, United States Marriott Full timeJob SummaryAs a Guest Services Manager at Marriott, you will be responsible for overseeing all property operations, ensuring exceptional customer service, and leading a team of hospitality professionals. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering outstanding guest experiences.Key...
-
Bell Person On-Call Representative
2 weeks ago
Koloa, Hawaii, United States Hilton Grand Vacations Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bell Person to join our team at Hilton Grand Vacations. As a key member of our resort's front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience for all.Key ResponsibilitiesProvide warm and welcoming greetings to...
-
Golf Services Attendant
5 days ago
Koloa, Hawaii, United States The Club at Kukuiula Full timeJob SummaryThe Club at Kukui`ula seeks a Golf Outside Services professional to provide exceptional customer service and support to our members and guests. This role involves warmly greeting and receiving guests at the golf course, preparing golf carts, and organizing the Practice Facility.Key Responsibilities:Greet and welcome members and guestsStage and...
-
Director of Services
2 weeks ago
Koloa, Hawaii, United States Marriott Full timeJob SummaryAs a Director of Services at Marriott, you will be responsible for managing housekeeping functions and staff to ensure property guest rooms, public space, and employee areas are clean and well-maintained. This role involves directing and working with the team to successfully execute all housekeeping operations, striving to continually improve...
-
Food Service Attendant
4 weeks ago
Koloa, Hawaii, United States HYATT Hotels Full timeFood Runner Opportunity at Grand Hyatt KauaiWe are seeking a skilled Food Runner to join our team at Grand Hyatt Kauai in Poipu, Hawaii. As a Food Runner, you will play a vital role in ensuring the smooth operation of our restaurant, providing exceptional service to our guests, and maintaining a clean and safe environment.Key Responsibilities:Transport food...
-
Food Service Assistant
4 weeks ago
Koloa, Hawaii, United States HYATT Hotels Full timeFood Runner Opportunity at Grand Hyatt KauaiAre you looking for a dynamic and fast-paced environment where you can make a real difference in the lives of our guests? As a Food Runner at Grand Hyatt Kauai, you will play a vital role in ensuring that our guests receive exceptional service and have an unforgettable dining experience.Key Responsibilities:Assist...
-
Retail Sales Associate
4 weeks ago
Koloa, Hawaii, United States Crazy Shirts Full timeJob SummaryCrazy Shirts is seeking a highly motivated and customer-focused Sales Associate to join our team at the Poipu Store. As a Sales Associate, you will play a critical role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer service and sales support to ensure customer...
-
Retail Sales Associate
2 weeks ago
Koloa, Hawaii, United States CVS Health Full timeCVS Health Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate at CVS Health. As a key member of our retail team, you will play a vital role in providing exceptional customer service and supporting the sales floor operations.Key Responsibilities:Provide outstanding customer service by...