Enterprise Mobility Solutions Manager
1 week ago
Job Description:
We are seeking a highly motivated and experienced Mobile Device Administrator to join our team at Empath Health. The successful candidate will be responsible for managing, maintaining, and supporting our mobile device infrastructure.
About the Role:
- This is a full-time position that requires excellent technical skills, strong communication and interpersonal skills, and the ability to work independently as well as part of a team.
- The ideal candidate will have experience with mobile device management, troubleshooting, and support, as well as a strong understanding of IT infrastructure and security.
- The successful candidate will also have excellent problem-solving skills, attention to detail, and the ability to prioritize tasks effectively.
Key Responsibilities:
- Manage and optimize our current mobile solution while making suggestions for future improvements.
- Responsible for carrier account management, service provisioning, and billing issues resolution.
- Manage, test, and provision mobile applications, profiles, and policies.
- Frequently meet with IT staff and other departments to gather business and system requirements.
Requirements:
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- Demonstrated proficiency with supported operating systems, Microsoft Office, and enterprise applications.
- Experience with Microsoft Active Directory preferred.
- Ability to work off hours when needed and availability to work later than end of shift or come in earlier if required.
- Technical troubleshooting and hands-on experience with iOS and Android devices is required.
- In-depth knowledge of mobile device troubleshooting methods is essential.
Benefits:
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