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Technical Support Specialist

2 months ago


Santa Rosa, California, United States The Fountain Group Full time

The Fountain Group is seeking a skilled Technical Support professional to provide operational support to departmental projects or larger scale department/division-wide efforts. Key responsibilities include tracking information and generating reports, research and follow through, schedule coordination and database management. The ideal candidate will have 2+ years of experience in specific programs or processes pertinent to the customer, with a strong background in general familiarity with applications and network connectivity. Experience in healthcare/hospitals settings and Salesforce is a plus. We offer a competitive salary range of $20-23 W3 and a suite of benefits to our consultants after a qualification period. W2 candidates only, this role cannot accommodate C2C. Manager Updates. Seeking a motivated individual with 1+ years of experience in Technical Support to join our team. The successful candidate will be responsible for providing operational support to departmental projects or larger scale department/division-wide efforts. Key responsibilities include tracking information and generating reports, research and follow through, schedule coordination and database management. The ideal candidate will have a strong background in general familiarity with applications and network connectivity, with experience in healthcare/hospitals settings and Salesforce being a plus. We offer a competitive salary range of $20-23 W3 and a suite of benefits to our consultants after a qualification period. W2 candidates only, this role cannot accommodate C2C.