Guest Services Associate

3 weeks ago


Healdsburg, California, United States Montage International Full time
About the Role

At Montage International, we are seeking a highly skilled Guest Services Agent to join our team. This is a full-time position responsible for greeting guests with a warm and sincere welcome, ensuring a pleasant arrival and departure experience.

Key Responsibilities
  • Welcome guests to the hotel and direct them to their rooms or other areas of the resort.
  • Parking and retrieving guest and hotel vehicles.
  • Be knowledgeable about hotel rooms, services, and features and relay information to guests.
  • Assist with luggage and provide hotel and room orientations.
  • Deliver amenities and other items to guest rooms.
Requirements
  • College Degree preferred.
  • Minimum of two years' experience in a luxury hotel preferred.
  • Excellent telephone etiquette.
  • Exceptional guest recovery skills.
  • Enjoy interacting with people in a fast-paced environment.
Salary and Benefits

The estimated salary range for this position is $18.00 per hour. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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