Sales and Customer Retention Specialist

1 week ago


Piscataway, New Jersey, United States Global Laboratories Inc Full time
Job OverviewAt Global Laboratories Inc, we are seeking a highly motivated Sales and Customer Retention Specialist to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and building long-lasting relationships with clients.

The ideal candidate will have the ability to learn and retain product knowledge to better assist clients and resolve any technical issues that may arise. The role involves connecting with clients, understanding their needs, and providing tailored solutions to meet their requirements.

We estimate the salary for this position to be around $55,000 - $65,000 per year, depending on experience. If you are a results-driven professional looking to grow your career in sales and customer retention, please apply.

Key Responsibilities
  • Build and maintain strong relationships with existing clients to boost retention rates.
  • Provide expert product knowledge to clients to ensure they receive the best possible solutions.
  • Identify opportunities to cross-sell and upsell products to clients.
  • Collaborate with internal teams to ensure seamless communication and resolution of client issues.

Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in sales and customer service.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.


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