Healthcare Benefits Representative
7 days ago
**Job Overview:**
We are seeking a highly skilled and detail-oriented individual to join our team as a Member Services Representative. In this role, you will be responsible for serving as the primary point of contact for members, processing enrollments, and resolving issues related to benefits, eligibility, and claim status.
**Responsibilities:**
- Process member enrollments, verifying eligibility and ensuring compliance with plan rules.
- Manage multiple computer portals and tools, navigating complex systems to resolve member issues.
- Provide exceptional customer service to members, responding to their inquiries and concerns in a timely and professional manner.
**Requirements:**
- Bachelor's degree in a related field or equivalent experience.
- Minimum 2 years of experience in a similar role.
- Excellent communication, computer, and problem-solving skills.
**What We Offer:**
A competitive salary of $52,000 - $65,000 per year, depending on experience.
Ongoing training and development opportunities.
A dynamic and supportive work environment.
A comprehensive benefits package, including medical, dental, vision, life insurance, and pension.
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